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Technical Support
Need an answer, advice, or a solution to a problem with our software?
Before contacting technical support please check that the information you require is not included as part of the documentation or tutorials.
Technical support can requested by e-mail sent to
Please include relevant details like the program are you using, the date shown in the About command, and the unexpected behaviour.
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As a general guide, communications received before midday AEST are normally handled the same day. Requests received after midday may not be responded until the next working day.
If you do not receive any response within 48 hours please send it again as it may have gone astray.